1. Who we are
This Privacy Policy explains how Joseph Sea Foods (“JSF”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you use the Joseph Sea Foods mobile app to browse seafood, place delivery orders, and manage your account.
The app is operated for the Joseph Sea Foods business. Contact details are listed at the end of this policy.
2. Information we collect
We collect the following categories of information, depending on how you use the app:
- Account details: full name, email address, phone number, and password (stored by Firebase Authentication in hashed form; we do not store your raw password).
- Delivery addresses: door / house number, street, city, PIN code, full address text, and optional friend name and friend phone number when you save a “friend” delivery address.
- Precise location: latitude and longitude when you allow location permission so we can mark and confirm a delivery point on the map. Location is used only when you fetch or save an address; we do not continuously track you in the background.
- Orders and cart: products, quantities, prices, order status, delivery address used for the order, and order history.
- Payment records: payment method (for example UPI) and payment status for an order. We do not collect or store full bank account numbers, UPI PINs, or card numbers in the app.
- Device storage: if you download an invoice, a PDF may be saved on your device (for example in Downloads).
- App identifiers: Firebase Authentication user ID and related technical identifiers needed to keep you signed in and associate your cart, profile, and orders.
3. How we use your information
We use this information to:
- Create and authenticate your account
- Save and display delivery addresses on the map
- Process, fulfil, and track seafood orders
- Contact you about orders, delivery, and account support
- Generate invoices you choose to download
- Improve app reliability and customer experience
- Comply with legal and tax record-keeping requirements
4. Location data
The app requests approximate and precise location (ACCESS_COARSE_LOCATION and ACCESS_FINE_LOCATION) so you can fetch your current position, geocode an address, and pin a delivery location. You can refuse or later revoke this permission in your device settings. Without location permission, you can still type an address, but map pinning and automatic location fetch will not work.
Location coordinates stored with a saved address are used to deliver your order to the correct place and to show that address on the in-app map.
5. How we share information
We do not sell your personal information. We share data only as needed to operate the service:
- Google Firebase (project: jsf-application): Authentication, Cloud Firestore, Cloud Storage, and Cloud Functions host accounts, profiles, carts, orders, and related files.
- Maps / geocoding: address text and coordinates may be processed by the device platform geocoder and map tile providers to display maps and convert addresses to coordinates.
- Operations staff: name, phone, address, and order details are visible to Joseph Sea Foods staff so they can pack and deliver your order.
- Legal: we may disclose information if required by law, regulation, or a valid legal request.
6. Data retention
Account, address, and order records are kept while your account is active and for a reasonable period afterwards as needed for delivery support, accounting, and legal obligations. You may request deletion of your account and associated personal data using the contact details below, subject to records we must retain by law.
7. Security
We use Firebase Authentication, encrypted connections (HTTPS), and access-controlled cloud storage to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s privacy
The Joseph Sea Foods app is intended for adults who can place food-delivery orders. We do not knowingly collect personal information from children under 13 (or the applicable age in your region). If you believe a child has provided us personal data, please contact us and we will delete it.
9. Your choices and rights
- Update name, phone, email, and addresses from Profile in the app
- Turn location permission on or off in device settings
- Sign out at any time from Profile
- Request access, correction, or deletion of your personal data by contacting us
Depending on where you live, you may have additional rights under applicable data-protection laws. We will respond to verified requests within a reasonable time.
10. Third-party services
The app relies on Google Firebase and mapping / geocoding services. Those providers process data according to their own privacy policies. Product images and other media may be loaded from our Firebase Storage.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the app after an update means you accept the revised policy.
12. Contact us
For privacy questions, data requests, or support:
- Phone: +91 90259 47733
- In-app: Profile → Contact Us
- App name: Joseph Sea Foods
- Android package: com.jsffoods.app